[extra ways to make money from home]Biden wants $14 billion for the Social Security Administration. The funding could help customer serv

2021-8-6
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  The group’s concerns about Social Security customer service date back to before the pandemic, according to Adcock.

  Among the problems people face include long waits on the Social Security Administration’s 800 number, a backlog of disability insurance cases under review and the closure of many field offices.

  While the Covid pandemic exacerbated these issues, the funding Biden is proposing could help alleviate those concerns.

  The money could help reduce the hearings backlog, bringing the annual average processing time for a decision down to 270 days in fiscal year 2022 from 386 days in fiscal year 2020 , according to the Social Security Administration’s estimates.

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  It could also help increase the number of initial disability claims completed by 720,000 – to 2,757,000 in fiscal year 2022 from 2,037,000 in fiscal year 2020.

  The 800 number wait times could also drop to 12 minutes in 2022 from 16 minutes in 2020.

  Ultimately, it is up to Congress to approve the funding Biden has requested.

  There should be a lot of support for that on the Hill due to a Democratic majority, Adcock said. “We just want to make sure that happens as the appropriations process moves forward.”

  Rep. John Larson, D-Conn., who serves as chairman of the House Ways and Means’ subcommittee on Social Security, has voiced his support.

  ”President Biden’s budget proposal includes the necessary increases for the Social Security Administration [SSA] to help Americans access the benefits they’re earned,” Larson said in a statement.

  In contrast, former President Donald Trump’s budget proposal last year sought to slash the program’s funding.

  In March, Saul detailed how the government agency has adjusted its services amid the pandemic to emphasize virtual meetings and online services. Some of those changes could continue, he said at the time.